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What is a patient advocate?
A patient advocate is a licensed professional who helps patients and families navigate the healthcare system by working with healthcare professionals and insurance companies to coordinate the best care possible at an affordable cost. We help you make sense of the confusing and frustrating maze of the healthcare system by:
- Assisting with insurance forms, billing reviews and claims appeals
- Making sure the patient understands medications and treatment options
- Accompanying clients to doctor appointments and helping simplify the doctor's instructions
- Helping patients transition from a hospital to a home or other healthcare facility
- Scheduling follow up appointments and tests
- Researching and recommending treatment and care options
- Providing unbiased care options because we aren't paid by any facilities or insurance companies
The benefits of using a patient advocate:
- We are a dedicated and educated set of eyes and ears.
- We stay with patients through ALL transitions, between hospitals, skilled care, or adjusting to a major change due to surgery, illness or a move.
- We help patients stay as independent as possible by coordinating all aspects of care.
- We stand the gap for clients to ensure their wishes are heard and that they receive the care they deserve.
- We often save clients money by understanding and using insurance benefits more effectively and accessing financial help or assistance.
